RETURNS/EXCHANGES: International Customers: Please contact us prior to returning any product! Call 203.834.0356 Domestic & Canadian Customers: Returns are accepted under the following guidelines: 1. Any defective, incorrect, or damaged item may be returned within 30 days of receipt. Phone us (866.834.0356) or email us (orders@christiangiftsplace.com) to receive a prepaid return label for your convenience. Include original packing slip in box. 2. Any item you are not satisfied with (not as expected, arrived too late, wrong size, etc.), if returned within 30 days for receipt and received in original packaging and sellable condition, will be issued an exchange or refund of merchandise cost only. Simply return the product along with the original packing slip. 3. Personalized and customized items may NOT be returned. 4. Any item being returned after the 30 day period will only received 50% of the product value in refund. Ship your return to: ChristianGiftsPlace.com 5 River Road, Suite 101 Wilton, CT 06897